Information Collected
- Postcode, service address and property details.
- Pest issue, preferred date and selected time slot.
- Customer name, mobile number, email and contact preference.
- Access instructions, parking notes and special notes.
- No customer photo upload is available.
Use Of Information
Booking information is used to check Sydney availability, prepare a GST included quote, confirm payment, manage reschedules or cancellations, and match the booking with an available local technician after payment confirmation.
For Pay In Person requests, the required mobile number is used by support to call and verify the service details, preferred time and payment method before confirming the appointment.
Service Providers
Stripe processes online payments, Google Sheets stores operational booking records and Pay In Person requests, and Resend delivers booking and support emails. These providers receive only the information needed to perform the relevant service under their own security and privacy terms.
When Google Ads conversion tracking is enabled, Google may process advertising cookies and limited conversion data. A completed-payment event contains the booking ID, service type and amount paid, but does not include the customer name, mobile, email, full service address or payment card details.
Payment card details are entered into Stripe checkout and are not stored in Sydney Local Pest Control booking records.
Technician Display
The first version does not display a specific technician name. Matching status may show Matching in progress or Technician assigned.