Policy

Weather Policy

Severe weather may affect eligible General Pest Control bookings with outdoor service scope.

Weather Eligibility

  • The severe-weather policy applies to House, Townhouse / Villa and Duplex with General Pest Control.
  • Unit / Apartment balcony does not count as outdoor service.
  • Commercial Shop does not receive booking-flow weather notices.
  • German Cockroach, Flea / Bed Bug, Termite Inspection and Rodent Control do not receive booking-flow weather notices.

Rescheduling For Weather

  • Weather-related rescheduling is free.
  • Weather-related rescheduling counts toward the 2 reschedule limit.
  • If severe weather affects the service on the day, the support team may contact the customer to reschedule.